Refund policy

Refund Policy

At Broth Box, we strive to ensure your satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we're here to help.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us within [number of days] days of receiving your order. We will gladly replace the item or issue a refund, whichever you prefer.

Change of Mind

We understand that sometimes things don't work out as planned. If you've had a change of heart and would like to return your order, please contact us within [number of days] days of receiving your purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. You will be responsible for covering the return shipping costs.

Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.